Rauscher-Bekke Reviews and Complaints

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Rauscher-Bekke Reviews

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  • charges put on my account without authorization



    RE: my order number:#696088 I would like my account to be credited at once. I tried to call several times to cancel as well as via email. I finally reached a re "Jarad Mayfield iD#60, I have never experienced such terrible customer service and this is from a Supervisor. I explained my situation that I had tried several times to cancel as I was told this is a scam, I have not even received a courtesy call back and so I tried to call again today and spoke with supervisor, he advised I will not be able to receive credit for item I did tried to cancel. Please note I offered to retrieve... More...
    (Legal Services)
    bailakay3415's Picture   bailakay3415    0 Comments   Comments
  • Amazing Customer Service!



    My experience with rausher bekke has been very pleasant. I spoke with a very nice representative, her name was Fay. I explained to her that I did not want to receive dermapril every month so she cancelled my account and she gave me a refund and I got a confirmation email and even a call back to make sure I had received my refund. I think this company has a very helpful staff if you just explain to them what you need you will see that they will help you like they helped me! More...
    (Beauty)
    Suzanne2009's Picture   Suzanne2009    1 Comments   Comments
  • dermapril



    I sent for a free sample three months ago and have since been pestered with that product being sent to me without my ordering it....at an exorbitant price I must also say. I returned the 3 packages RTS (return to sender) and am being charged directly to my credit card. WHAT KIND OF BUSINESS IS THIS? Please take care of this............ I'm very upset by the way you do business.....and am about to report you to the Better Business Bureau at your Hollywood, Florida address!! More...
    (Beauty)
    lady8's Picture   lady8    0 Comments   Comments
  • Rauscher-Bekke



    This company is fraudulent and running a scam. I ordered a 14-day trial and they sent me a 30-day supply. Then they charged my credit card for almost $80! I called to cancel and was not told that I had to return the product by a certain date. I did not receive the product until it was too late to return it! I have filed with Better Business Bureau and am notifying major news and magazine agencies who run their ads. More...
    (Beauty)
    kkochp's Picture   kkochp    0 Comments   Comments
  • Company Fraud



    This company is a fraud. They offer you a free sample if you pay 99 cents shipping and handling and then a couple weeks later they charge you account with multiple $79.95 charges. They have hit my account 3 times in the past 2 days. I had to stop my credit card and file a fraud complaint. DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!!! THEY WILL RIP YOU OFF AND REFUSE TO REFUND THE MONEY THEY STEAL FROM YOU!!!!!! FORTUNATELY, MY BANK IS REFUNDING MY MONEY AND GOING AFTER THIS FRAUDULENT COMPANY. PLEASE AVOID ANY SO CALLED FREE OFFERS FOR PRODUCTS SUCH AS DERMAPRIL. THEY WILL ROB YOU... More...
    (Beauty)
    FRAUDSTOPPER's Picture   FRAUDSTOPPER    1 Comments   Comments
  • Address



    I was scammed in the same way through a third party website. The return address on the label is 100 NE 62nd Street, Miami, Florida 33138. I spoke to supervisor, Manny who refused to give me his last name. He lied telling me they only represented Dermapril. But, I received several other products such as Dazzle White and Res-V-Life from the same location. All have a monthly fee of about $80. More...
    (Beauty)
    opinionated2's Picture   opinionated2    3 Comments   Comments
  • bank account refund



    I called before my FREE TRIAL was over and canceled and told i did not want this and wanted to return. i have no return address, because i did not see the fine print that said i had to send it back within 14 days. it did not do anything special to be charged 79.00., that is outrageous and a real scam. i have it ready to mail back. please send me address. i called today and they would not give it to me. said i could find it on the web site. that is not true for me. i look and cannot find it. it just says you are out of luck after 14 days. louise shaw po box 2216 harbor, or 97415 More...
    (Beauty)
  • scam



    i need the return address. i called and they said i could not get my money back. the pills they gave me back the money as soon as they received ythe empty bottle. the pump people said i am stuck with the 79.00, because i did not send it back in time. this is a scam. it does not even work like they say. it is false advertising the cream. a 99 cent cream does the same thing. i want my refund and the address please. i cancelled a month or more agao. More...
    (Beauty)
  • No free lunch??NO FREE SAMPLE EITHER!!!



    Do not fall for Dermapril or ResVeratrol pop-ups that offer a free trial=It AIN"T free!!!! The 1oz trial size is considered part of the full order at $79.95+5.95S&H,---billed/shipped EVERY MO! ARE YOU KIDDING??? MY health care costs me that! There is no "customer service" button to click on the web site like the pkg info sheet says--the web site referrs you to a toll free # wich it took 3 days to get thru. One of the reviews states "appeals to mthe more affluent woman" (That ain't us poor little social security gal's) ps. my IQ is 158, the... More...
    (Beauty)
  • Pure Cleanse



    We did not order a free sample and resent the shipping charge on it. We will not accept any monthly shippment and we are sending your sample back. We are also canceling the credit card you have charged this on. We have no idea how you got that card number in the first place. You are not authorized to contact us in the future or there will be trouble with the law over this. The better business bureau will hear about this. Jesse More...
    (Beauty)
    pissoff's Picture   pissoff    3 Comments   Comments

Rauscher-Bekke Reviews By Product


Rauscher-Bekke Comments


Suzanne2009 says: (8 years ago)
 0
I LOVE Dermapril! My skin has never looked so young and I didn't even have to do any plastic surgery. I have read so many complaints about dermpril charging credit cards every month, but you can actually call customer service and buy it on an as needed basis or you can change how often they send you dermapril. I get it every other month and I get so excited when i get my new jar in the mail! Thank you Dermapril!



Jenny70 says: (8 years ago)
 0
I'm not sure if this has been posted yet, but here's a contact e-mail address for Dermapril csantana@rauscherbekke.com



jmarasco says: (8 years ago)
 0
Did receive trial product but cannot afford to keep purchasing it. I need to cancel how do I do that



micaulfield says: (8 years ago)
 0
There is no website to cancel the free trial - the 888 phone has been disconnected - there is no way to contact customer service. I have contacted my bank and arranged to refuse any further charges. I am disappointed - such an opportunity and such a cheap shot.......



herenwv says: (8 years ago)
 0
Your ad said try the product FREE, but when I called to cancel I was told to mail back the product at my expense. I think the company should pay for that.



honest7Abby says: (8 years ago)
 0
Thank you for the free sample tube of Dermapril. You advertised that I had to cancel or accept autoship on your product in two weeks. The deadline given was May 2nd, 09. However, I canceled on April 30th 09 and you replied that the order was canceled and that I could keep the left over sample and did not need to send it back.
So I thought that this was finished business. Little did I know. I just received a new shipment with a charge of $89.50, an amount that I cannot afford to pay. Apparently the credit card company has just raised their fees and charges on me also. I am sure you are aware what is going on with the cc companies.
Please help me to cancel this mess. I count on you to do the right thing.

And cancel the order and stop the mailing of more "samples" to others till this is all cleared up.

little Oregon




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